1. Acceptance of Terms
By accessing or using Sannid ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
2. Description of Service
Sannid is an AI-powered thought management application that helps users organize, analyze, and improve their thoughts through intelligent features including:
- Thought capture and organization
- AI-powered categorization and prioritization
- Voice-to-text functionality
- Intelligent suggestions and enhancements
- Cross-device synchronization
- Premium subscription features
3. User Accounts and Registration
3.1 Account Creation
To access certain features of Sannid, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your account credentials secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Eligibility
- You must be at least 13 years old to create an account
- If you are under 18, you must have parental or guardian consent
- You may only create one account per person
- You may not create accounts for others without their explicit consent
4. Acceptable Use Policy
4.1 Permitted Uses
You may use Sannid for personal, non-commercial purposes in accordance with these Terms.
4.2 Prohibited Uses
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Upload, store, or transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use automated systems to access the Service without our permission
- Interfere with or disrupt the Service or servers
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service for commercial purposes without our written consent
5. User Content and Intellectual Property
5.1 Your Content
You retain ownership of all content you create, upload, or store in Sannid ("Your Content"). You grant us a limited, non-exclusive, worldwide license to:
- Store and process Your Content to provide the Service
- Use Your Content for AI analysis and enhancement features
- Backup and maintain Your Content for service reliability
- Use anonymized, aggregated data for service improvement
5.2 Our Intellectual Property
Sannid and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
5.3 Third-Party Content
The Service may contain content from third parties, including AI-generated content. We are not responsible for the accuracy or reliability of such content.
6. Subscription and Payment Terms
6.1 Free Tier
Sannid offers a free tier with limited features. Free users are subject to usage limits and feature restrictions.
6.2 Premium Subscriptions
- Premium features require a paid subscription
- Subscription fees are billed in advance on a recurring basis
- Prices may change with 30 days' notice
- Subscriptions automatically renew unless cancelled
- Refunds are provided according to our refund policy
6.3 Payment Processing
Payments are processed by secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge your payment method.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Service Availability and Modifications
8.1 Service Availability
We strive to provide reliable service but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.
8.2 Service Modifications
We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance.
9. Disclaimers and Limitations of Liability
9.1 Service Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9.2 AI Content Disclaimer
AI-generated content, suggestions, and analysis are provided for informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of AI-generated content. Users should exercise their own judgment and verify information independently.
9.3 Limitation of Liability
IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
9.4 Maximum Liability
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Sannid and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Your content or conduct
11. Termination
11.1 Termination by You
You may terminate your account at any time by deleting your account through the Service or contacting us. Upon termination, your access to the Service will cease immediately.
11.2 Termination by Us
We may terminate or suspend your account immediately, without prior notice, for any reason, including but not limited to:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- Non-payment of subscription fees
11.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We may delete your account and data, though we may retain certain information as required by law or for legitimate business purposes.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
12.2 Dispute Resolution
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules. The decision of the arbitrator shall be final and binding.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by:
- Posting the updated Terms in the Service
- Sending you an email notification
- Displaying a prominent notice in the Service
Your continued use of the Service after any changes constitutes acceptance of the updated Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sannid regarding the Service and supersede all prior agreements and understandings.
16. Contact Information
For questions about these Terms of Service:
- Email: support@sannid.com
- Legal Inquiries: legal@sannid.com
- General Support: support@sannid.com
Social Media:
- Instagram: @sannid.ai
- Twitter/X: @sannid_ai
- Discord: sannid.ai
17. Additional Terms for Specific Features
17.1 AI Features
By using AI-powered features, you acknowledge that:
- AI-generated content may not be accurate or complete
- You should verify AI suggestions independently
- AI features are provided "as is" without warranties
- We are not responsible for decisions made based on AI content
17.2 Voice Features
Voice-to-text features require microphone access. You consent to the processing of voice data for transcription purposes.
17.3 Data Export
You may export your data in standard formats. We are not responsible for the compatibility of exported data with other applications.
These Terms of Service were last updated on January 1, 2025.